Antares charts

Very Large scale wgs 84 electronic charts

Questions and answers

I have downloaded the charts into Memory-Map, I can see the selector chart with red rectangles or the detailed charts but can’t open them. This is explained here and in the detailed ‘how to use’ guides.

 

Can you explain the chart numbering system? This is explained at the bottom of the Chart List section

 

Expecting to hear from us but not heard back? Check your spam folder—very occasionally our emails are diverted by your security software! If there is nothing there then please email again—see Contact

 

Your chart download is constantly interrupted. If this happens it is likely to be because your computer’s power saving settings send it to sleep too soon after the last mouse or keyboard action. To adjust this, click on: Start (bottom left of screen): Settings: System: Power & Sleep. But if it is interrupted you can just click on Resume.

 

You are trying to set up the charts but keep getting an error message ‘This page can’t be displayed’ or something similar. This will almost certainly be because you have not unzipped the zipped folders you downloaded (BSB and KMZ).

 

You’re are trying to unzip a file but get error messages. This can be because the file path is too long. You need to put our material either directly onto your ‘C’ drive or into one of your main directories such as ‘Documents’. There can be a temptation to put it into a sub-directory of ‘Documents’ (e.g. Documents/Sailing/Charts/UK/Scotland/AntaresCharts/….) but if there are too many sub directories, as in this example, it will fail to unzip.

 

Other problems with setting up the charts? There are detailed instructions, setting-up guidance and lots more help on this website. As a last resort, but only as a last resort, please do contact us by email—we don’t like people to give up—if there is a problem it is usually easily resolved.

 

Helping a friend to install our charts on their iPad or iPhone using your PC or Mac. This can cause problems as the devices tend to sync when connected together. A friend of Antares Charts has found the solution: a very simple note can be downloaded here.

 

What happens if I don’t delete all the old charts? Where a chart has been expanded or changed in any way Memory-Map won’t know which is the latest so you can’t be sure you will see the most recent one.

 

What happens if I delete some or all the Marine (UKHO) charts by mistake? If you installed Memory-Map correctly they will be downloaded automatically if:

· On a PC or Mac you click on ‘Resfresh Map List’ (found from ‘Maps’ in top left.

· On an iOS or Android device, go to the chart folder icon and tap on Digital Map Store

 

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